Clear answers about how Chanslatre works, what it can do for your restaurant, and what to expect when you get started.
Chanslatre helps restaurants serve guests across language barriers with a mobile-friendly multilingual menu, QR access, ordering assistance and practical guest insights. It can make unfamiliar dishes easier to understand, reduce repeated questions and help guests communicate their selections more clearly—without replacing your existing menu or POS.
Chanslatre combines restaurant-focused translation, menu maintenance, guest-facing features and analytics in one service. You can update prices and menu information digitally, support multiple languages, give guests a clear Show Server summary, and learn which languages and dishes attract attention.
Create a restaurant account, provide your restaurant and menu information, choose an available plan, and complete the setup process. Chanslatre then prepares the digital menu, language content and QR configuration included in your service. We may ask you to review and approve restaurant-specific information before publication.
Depending on your plan and enabled features, you can manage restaurant information, submit menu changes, review menu content, update prices, mark dishes temporarily unavailable or sold out, manage the staff PIN and see available analytics. Some advanced features are limited to eligible plans.
Yes. Available client tools let you update prices and mark dishes as sold out or temporarily unavailable. You remain responsible for checking that prices, availability, ingredients and allergen information are accurate. Chanslatre may also help with plan-included or separately requested menu updates.
The setup fee pays for initial onboarding and restaurant-specific implementation, such as account configuration, menu preparation, translation, formatting and QR setup. It is a one-time charge when a restaurant first joins Chanslatre. The recurring monthly or annual fee pays for continued access to the plan and its included services. These are separate charges and may have different refund rules.
You may request cancellation through available account controls or by contacting Chanslatre. Unless a plan or written agreement says otherwise, cancellation generally takes effect at the end of the current paid billing period, and a billing period that has already begun is generally not refunded. A setup fee is generally refundable only before substantial setup or custom work begins. Please review the Refund & Cancellation Policy for details and exceptions.
Contact us and describe what you need. We can review requests for custom menu structure, QR materials, restaurant-specific formatting, translations or other workflow needs. Custom work, design and physical materials may require a separate quote, timeline and payment terms, and are subject to the applicable written agreement and refund policy.
No. Chanslatre is designed to work alongside your existing operation. It provides a digital communication and menu layer without requiring you to change the way your restaurant already operates. You can keep your existing POS, staff workflow and paper menu while adding a simple digital menu experience for guests.
Use our Contact Us page to send us a message. Tell us your restaurant name, what you are trying to accomplish and any relevant menu or account details. Our support team can help explain the best next step.